Privacy Policy
Effective January 1, 2026
Seaside Sterling Epoxy Floors, seasideepoxyflooringandconcretepolishing.com, office@seasideepoxyflooringandconcretepolishing.com
Who we are and what this policy covers
Seaside Sterling Epoxy Floors is a flooring contractor in Seaside, CA. We coat, polish, seal and resurface concrete floors for homes and businesses in Seaside and the cities around it. This policy explains what information we collect when you use this website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting at our home page, and to the information you send us through it. It doesn't cover other websites we link to, which have their own policies. You can read more about our business on our About page.
Information you give us
When you fill out our contact form, call us or email us, we collect what you choose to share. That usually includes your name, phone number, email address, the address of the property where you want work done, and details about your floor or project. You may also send photos of the space.
Our contact form is run by a third-party form service, so the information you enter is collected and stored by that service on our behalf before it reaches us. We only ask for what we need to answer you and give you a quote.
Information collected automatically, including cookies and analytics
When you visit this website, some information is collected automatically by your browser and the tools that run the site. This can include your IP address, browser and device type, the pages you view, how long you stay and the site that sent you here.
We may use cookies, which are small files stored in your browser, and analytics tools that use them. They help the site work properly and show us which pages people find useful, so we can improve the site. This information is used in summary form and isn't used to identify you personally.
You can block or delete cookies in your browser settings. Most of the site will still work if you do, though some features may not.
How we use your information
We use your information to run our business and to serve you. That includes:
Answering your questions and returning your calls and messages.
Scheduling a visit, preparing a quote and doing the work you hire us for.
Following up about your project, invoices or our satisfaction guarantee.
Keeping the website working, secure and easy to use.
Meeting our legal, tax and accounting obligations.
We don't sell your personal information, and we don't share it with other businesses for their own marketing.
When we share information
We share information only when it's needed to do our work or required by law. That can mean the service providers who host this website, run our contact form, provide analytics or handle email and phone service for us. They're expected to use your information only to provide those services.
We may also share information if the law requires it, to protect our rights or safety or those of others, or as part of selling or transferring the business.
How long we keep your information
We keep contact details and project records for as long as we need them to answer you, complete and stand behind the work, and keep the business and tax records the law requires. If you contact us but don't hire us, we keep your message only as long as it's useful for following up, then delete it when it's no longer needed.
Analytics data is kept in summary form for as long as it helps us understand how the site is used.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. You can also ask us to stop contacting you at any time. Depending on where you live, including California, the law may give you additional rights over your personal information, and we'll honor the requests that apply to you.
We'll answer a request within a reasonable time and may need to confirm who you are before we act on it. Some records, such as invoices, we may need to keep for legal or tax reasons even after you ask us to delete them, and we'll tell you if that's the case. We won't treat you differently for making a request.
How we protect your information
We take reasonable steps to protect your information, including limiting who can see it and using service providers that secure their systems. No website or email system is completely secure, so please don't send payment card numbers or other sensitive financial details through the contact form or by email.
Children's privacy
This website is meant for adults arranging work on their homes or businesses. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, let us know and we'll delete it.
Changes to this policy
We may update this policy when our website, our tools or the law changes. When we do, we'll post the new version on this page. Please check back from time to time.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information, or have a concern about how we've handled it, get in touch with us. Call (831) 204-4050, email us at the address on this site, or use the form on our contact page.
Our hours are Monday through Friday, 6 AM to 11 PM, and Saturday and Sunday, 8 AM to 9 PM. We reply within 1 business day.